Frequently Asked Questions
Ordering & Shipping
How long does shipping take?
Processing times may vary, but most orders are shipped within 3-5 business days. Delivery times depend on your location and shipping method selected at checkout.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary by destination.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email. You can also check your order status by logging into your account on wfwomens.com.
What if my order is delayed?
Delays can occasionally happen due to high demand or carrier issues. If your order is significantly delayed, please check your tracking information or contact our support team for assistance.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unused and unworn items with tags attached. Sale items are final sale and cannot be returned.
How do I initiate a return?
Visit wfwomens.com and follow the instructions in the Returns section. You’ll receive a return label and further details via email.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned items. The refund will be issued to your original payment method.
Do you offer exchanges?
Currently, we only offer refunds for returned items. You may place a new order for the desired item on wfwomens.com.
Product & Sizing
How do I choose the right size?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing with the chart for the best fit.
Are your products true to size?
Our items generally follow standard sizing, but checking the size guide is the best way to ensure a perfect fit.
What materials are used in your products?
We prioritize high-quality fabrics for comfort and durability. Material details are listed in each product description.
Payment & Discounts
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
How can I apply a discount code?
Enter your code at checkout before completing your purchase. Promotions may exclude certain items.
Where can I find your latest promotions?
Subscribe to our newsletter or follow us on social media for exclusive offers and updates.
Account & Technical Support
How do I reset my password?
Click “Forgot Password” on the login page, and we’ll send you a link to reset it.
Can I modify or cancel my order?
If your order hasn’t been shipped, we may be able to assist. Contact us as soon as possible for help.
Do you have a loyalty program?
Yes! Join our rewards program to earn points on every purchase. Learn more on wfwomens.com.